Whether your recall runs is a measurable fact.

The four axes

• Recall speed (30%). From due-date to first touch — pre-due reminders score best; "whenever the list gets worked" scores what it deserves.
• Recall persistence (30%). How many touches an overdue patient gets before your practice gives up. One postcard is a coin flip; a sequence is a system.
• Program coverage (25%). Whether recall runs as a system at all — automated on due dates with human oversight, versus checkout-rebooking-plus-hope. Includes whether anyone has EVER re-contacted the long-lapsed.
• Channel coverage (15%). Whether recall travels channels patients actually see — text and tappable rebooking links versus the postcard pile and calls to voicemail.

Self-reported first, measured second

The free score is what you tell us, labeled as that. The $500 discovery measures the flow itself: with your permission, we place test patient records at realistic points in your recall pipeline — freshly due, three months overdue, long-lapsed — and log everything each one receives over the window: every touch, its channel, its timing, its rebooking path, timestamped at the source. You get the measured flow beside your self-reported one. Practices are usually surprised in one specific way: the software was "doing recall" into channels nobody checks.

What we don't do

• No patient data, ever — test records are personas we control, marked clearly in your system, and removed after the window.
• No probes on channels you exclude. Permission is written and explicit.
• No padded findings. "Your recall runs" is a deliverable we're glad to hand you, in writing.

Prices on the page, where they belong

Discovery is prepaid and scheduled online in one step. If it shows your recall already runs, that finding is what you bought.